Bit Ticket provides event organizers with all the essential tools to optimally manage sales and ensure a seamless experience for attendees.
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Don’t let the branding and the slick presentations make your decision about whom to outsource to – ask about the success ratio of projects. Ultimately, what’s important is whether your software gets delivered.
We have an enviable track record of delivery – more than 93% into production at last count – compared to an industry average of 40%.
That’s what they will tell you. Find out how effectively you will be able to communicate your requirements. How easy is it for you to escalate? How important are you to that vendor and what bracket of deal size do you fall into? Will you get the cream of their programmers or the ones who couldn’t get onto the $2 million project?
We are big enough and have been in business long enough so you don’t have to worry about our stability. Yet, we are small enough to ensure that our management staff is always in the loop and just a phone call away. We work with a select number of customers and you are important to us.
Have a presentation in two days for which you want to preview an upcoming feature to a customer? Don’t get bogged down by internal red tape in a “corporation” where your change request has to be sent to the Project Leader who needs to forward it to his Project Manager and then she needs to forward to Business for approval.
Our small size makes us flexible. We are very quick to answer your concerns and come up with ideas and solutions for problems that may crop up. Our management team is always available to steer the project and offer guidance. We have a process-driven engineering team – but we also know that there are times when you need to be out-of-the-box.
Since we don’t write case studies and whitepapers that tell you what you already know generically, our services aren’t overpriced. We aren’t cheap, but we aren’t expensive either. We will not take your business at “minus cost” like some of our competitors will do to keep busy all the engineers they hired to meet their headcount targets.
77% of our annual revenues come from repeat business. A half of our new customers are referrals. Over the last three years, we have successfully created partnerships with our customers.
It may sound clichéd, but we are not in it just for the money. Not always at least! We will take up a project because it’s challenging, because it might be fun, because we haven’t done it before or because it’s a cause we believe in.
Whatever the reasons behind it, rest assured we will put everything we have got to make sure it’s a success. Expect us to go the extra mile even if it’s a little extra cost.